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EFI Update

The semester has been going by fast, and I’ve actually lost count of the weeks that I’ve been an intern at Ingenex Digital Marketing. Through this internship, I have learned a lot of great new things, the most valuable being how to use tools that will enable me to continue learning after the semester is over.

Before I began coming to Ann Arbor once a week to meet with Derek and my fellow interns, I was aware of the digital world, but removed from it – together we took the plunge and became engaged in the digital community, and I can’t say I regret it one bit.

My favorite things I have learned thus far are how to: use and optimize social media, optimize content for search engine results, create adwords campaigns, ‘own’ a phrase on Google, create and executive online public relations campaigns, write a white paper, create and contribute to a wiki, and outreach to bloggers.

I’ve also greatly enjoyed the opportunity to participate in Lunch Ann Arbor Marketing (LA2M) every week and listen to local marketing experts present about what they know best: marketing! The coolest part about hearing from the professionals at LA2M on Wednesdays is getting to learn about people’s applications of new marketing concepts to their businesses.

From the eco-friendly perspective of our internship, I find myself looking at life with a greener point of view. Researching, writing about, and reading my fellow interns’ posts about eco-friendliness has helped me become better-informed about how to live a more environmentally-friendly life.

All in all, I know that I’ll miss coming to the Brickyard after this semester, but I know that with our social media skills, everyone at Ingenex won’t have any trouble keeping in touch!

Go GREEN!!!

For those of us that attend Michigan State University, “Go Green” has less to do with being eco-friendly and more to do with cheering at sporting events (the school colors are green and white). Recently, some re-interpretation of the phrase has taken place, and MSU is becoming a more environmentally concious institution, with one of our school colors taking on a greater role than in past years.

This greater attention to eco-friendliness means that MSU is embracing green throughout – from its dormitories to its cafeterias, from its study body to its faculty. As an eco-friendly digital marketing intern at Ingenex Digital Marketing, as well as a current student at Michigan State University, campus getting greener is a great thing to see!

 

Michigan State Universitys’ “Be Spartan Green” campaign was launched as the stewardship imperative of the university’s “Boldness by Design” initiative, which aims to move the MSU from a land-grant to a world-grant institution by 2012. According to Boldness by Design, MSU will improve the sustainability of its campus by reduction of inputs, process efficiency, and optimization of outputs.

To become more environmentally friendly, the campaign will employ strategies across campus – the one that I found the most interesting was Materials strategy. As someone who lived on campus not too long ago, I remember being disappointed with the recycling facilities on campus, especially since many students on campus rely on bottled water to get their hydration.

Students have heard, believe it or not, that bottled water isn’t the best choice environmentally, and they may know that it is many times tested less vigourously than tap water, but their drinking habits prevail. What’s the deal? If memory serves me correctly, the campus water was far from tasty – much closer to undrinkable, although it passes testing standards. Additionally, the convenience of recyclable bottles is great for the dorms, especially when there isn’t access to a sink other than the conventional bathroom sinks.

In my day in the dorms (all two years ago) students threw away water bottles willy-nilly. There were a few places you could put your used bottles and enterprising eco-students would haul them by car to a local recycling center, but that stopped when construction started on the road to the recycling center. Additionally, in the hallways around campus there wasn’t anywhere to recycle bottles or paper other than newspaper, except maybe in the library. 

With the Go Spartan Green initiative, a goal of the university is to implement a comprehensive recycling plan that will take in not only bottles but other materials as well. I can attest that I have seen the changes at work! In dorms as well as classroom facilities, there are more recycling options on campus. It’s exciting to see that the university is embracing being green, and that the huge consumption on campus is being offset bit by bit.

The only issue I can see with the Go Spartan Green initiative is that it isn’t visible enough to students on campus. Yes, there are obvious changes on campus that students may notice on their to and from class, but a greater online presence could really boost interest in the program and get students involved with the initiative.

The Eco-Friendly Internship program could have a role in promoting this plan, especially to a student body that is hard to reach using traditional media approaches. Social media is one of Ingenex Digital Marketing’s specialities through Social Harbor, and by incorporating student input and ideas along with Ingenex’s expertise, the Be Spartan Green initiative could gain greater recognition and greater participation along with it.

P.S. I’ve also heard whispers of something different in Yakely Hall cafeteria this year; apparently the caf has gone tray-less! By doing so, less water will be used to wash countless trays each year. If you can sneak me into the cafeteria, I promise to give an eye witness report!

Social Harbor is professional online profile management solution through Ingenex Digital Marketing that currently provides both social media marketing and and search engine optimization. When companies find their online persona to be somewhat lacking, Social Harbor can improve their online presence, which leads to better connections with customers. Currently at Ingenex, some new ideas are being tossed around and discussed, one of them being the addition a reputation management service to the Social Harbor initiative. Who would benefit from this service, how does it work, and why is it a good idea for your business?

With the advent of consumer-generated media, discussion about companies and brands has shifted from being led by the company to being led by users. This can be both a good thing for businesses; online feedback can be a great source of word of mouth marketing, and can help clue in the company to potential problems with their product. Consumer-generated media helps increase dialogue between companies and their customers, and can lead to stronger brand loyalty if the company uses the information to their best advantage. Imagine this scenario:

Your small business has been growing quickly, and you’ve learned a lot about running it along the way. You’ve been doing some networking around town lately and getting the word about your company out to some prospective clients. You tell them to go to your website for more information about your product, but, being typical people with ordinary memories, they don’t remember the exact address of your website. Instead of just typing in the address, they instead use their favorite search engine to search for either your company or your name. What do you want them to find?

  • A) Not bad profile(s) with some relevant information, created by you six months ago
  • B) An angry review by a peeved customer that drives them away from your business
  • C) Credible, professional profiles with useful current information, created by social media and reputation management experts

The optimal answer here should be easy to spot – why wouldn’t you want your company to have a stellar online image? The distinct advantage of Social Harbor’s Reputation Management is that it can also help to remedy both situations A) and B). By setting up alerts on what is being written about you or your business, Social Harbor can help you to stay current and react to any customer service issues that are being discussed online, even in the blogosphere. This will enable you to keep your current good standing and increase customer loyalty. 

What will search results say about your business?

Additionally, the content produced by Social Harbor is professional and will get great reviews from potential clients. Whatever else is out there about your or your company doesn’t have to stress you out anymore - search engine optimization is used to make sure that the good results are what comes up when someone searches for you. By building profiles for you on multiple social media sites, optimizing these profiles for maximum search result turnover, and keeping track of what is being said about your business online, Social Harbor helps your company succeed.

Digital Eco Fusion

I want to know more about the fusion of digital marketing and eco-friendliness – that is why I came to be an intern at Ingenex Digital Marketing. As a member of Gen Y and a college student, it is almost expected that technology is an integral part of my life. It definitely is, whether calling, texting, e-mailing, or tweeting. Sometimes I worry that maybe I’m too connected, but I also think that part of living in this 21st century entails it.

This internship has been invaluable thus far because we are all learning and growing every week as part of our Digital Marketing Education. Part of this learning means trying new things and putting ourselves out there for the world to see. From Eco-Savvy Marketing Ann Arbor to Marketing an Eco-Friendly Expansion, Experimental Marketing Michigan to Online Publishing Marketing, the Eco-Friendly Interns are all putting their brains to work and getting down to business!

What next? Right now we are undertaking an experiment, but sharing the details would spoil the validity. You can check the Eco-Friendly Internship blog here to see a profile of Edward Vielmetti, an Ann Arbor blogger whose blog Vacuum already seems to be an interesting read. Stay tuned for more eco-friendly tips, digital marketing discoveries, and maybe more . . .

Yesterday was the second day that all of the Eco-Friendly Digital Marketing interns convened  at headquarters. Ingenex Digital Marketing is located on Main Street in downtown Ann Arbor, and the shared office space we work in is commonly known as The Brickyard due to the exposed bricks the developers left as part of the decor, which lend a comfortable yet urban feel to the setting.

The focus of the day’s meeting was to continue working on the Digital Marketing Internship blog, by adding some information about this semester’s talent pool to the site. In order to do this, Amanda and I added new pages with a picture, brief bio, and links to each intern’s individual blog. Neither of us have much prior experience in blogging, so it was definitely good practice! *Note to ambitious but inexperienced bloggers: when you are linking to pages that you have created, make sure all of the pages included have been published!* You can check out the product of our combined efforts here.

This morning we also spent some time developing our AboutUs profiles further – mine is still a masterpiece in progress, but I’ll be posting the link when it is complete. While Amanda and I worked together, Pedro and Katie teamed up to develop a Squidoo profile for the Digital Marketing Internship.

Around lunchtime, we headed to Pizza Pino’s for LA2M and heard Shawn Smith speak on mobile marketing – very interesting stuff! I recently wrote about mobile marketing, but Shawn’s expertise and international experience allowed him to share some great real-life examples of how mobile can and will be used back here in the US.

All in all, I’m definitely looking forward to returning to Ann Arbor and Ingenex next week!

The Search is Over . . .

As part of our assignment for Week 1 of the Digital Marketing Internship, we each had to find three blogs focusing on either digital marketing or being eco-friendly to follow. At long last, I have found several that I’ll be keeping an eye on from now on. For each, I have summed up the pros and cons, but don’t take my word for it – check them out for yourself!

Blog 1: Digitology – The Digital Marketing Blog

Pros: Updated very frequently and consistently by someone working in digital marketing, includes relevant digital ads (sometimes eco-friendly even), and based in Dublin (Irish accent sadly not included in blog).

Cons: Perhaps too many ads and not enough written content for my liking, but that’s why I am following more than one.

Blog 2: Tiny Choices

Pros: Many different contributors, strong “girl-power”, tips on how to make everyday things (yoga) even MORE eco-friendly. Also, this blog includes a lot of DIY ways to become more eco-friendly, although I don’t see myself knitting napkin rings anytime soon.

Cons: Wordy reader-filled surveys are posts on the blog. Don’t get me wrong – I think it’s great to question your choices and how they affect the Earth, but reading about other readers’ tiny choices gets a tad tedious.

Blog 3: Advertising Age’s DigitalNext

Pros: Reliable source, wide variety of topics but all still relevant, more professional than most blogs out there. According to Wikipedia, its parent company (Crain Communications) is headquartered in Detroit. How could I resist?

Cons: None yet, save that some contributors’ pictures are in a different format from the others. I’m not picky at all, am I?

All in all, I’m greatly looking forward to learning from these blogs, and hope that someday my own blog can be as helpful to someone else!

This semester I am interning with Ingenex Digital Marketing, as part of its Eco-Friendly Digital Marketing internship. Today I had to chance to meet with Derek Mehraban and my fellow interns – I’m really looking forward to working with them because we come from different backgrounds and can all learn something from each other.

This blog is one part of my internship, but I hope to maintain it after this semester. I’m definitely interested in writing about digital marketing and would also like to look into how to maximize its eco-friendliness.

I still have a lot of learning to do, but I hope that by the end of this internship I can be well-versed in digital and its implications on the marketing world!